New York, New York

Client retention software for med spas in New York

New York has nearly 2,500 med spas and is the second-largest state market for medical aesthetics. The saturated Manhattan market is shifting toward luxury and specialized wellness services. Cucumber automates follow-up texts timed to your services — so med spas in New York bring clients back without manual outreach.

Sign up — $79/mo All med spas features →
Metro area
19.2M metro area
Med Spas in New York
5,000+ licensed estheticians (est.)
Typical follow-up cadence
every 6–16 weeks

The retention problem

Med spa clients need treatments every 6–16 weeks depending on the service. Without a timed follow-up, most won't rebook until results visibly fade — often with a different provider.

Services covered

Botox & dysport Dermal fillers Laser hair removal HydraFacial Chemical peels Microneedling + more

How Cucumber helps

Built for med spas in New York

⏱
Treatment-timed recall
Set exact follow-up windows per service. Botox clients at 10 weeks. Laser clients at 5 weeks. Zero manual tracking.
⭐
Google review automation
Capture reviews while results are fresh — automatically sent 2 days after an appointment.
💬
Two-way SMS inbox
Clients text back to book. No app required. Reply-to-book converts at 2× the rate of links alone.

Simple pricing

Starter
$79/mo
Retention automation, SMS, campaigns
Get started
Pro
$119/mo
Everything + full CRM, calendar, booking
Get started

No contracts · No setup fees · US phone number included · Cancel any time

Common questions

Does Cucumber work for med spas in New York?
Yes. Cucumber provisions a dedicated US phone number with a New York area code. Setup takes under 20 minutes and works for any med spa in New York, NY.
What's the follow-up cadence for med spas?
For med spas, the typical cadence is every 6–16 weeks. You configure this per service — each service type can have its own timing rule.
Is there a contract or setup fee?
No setup fees, no contracts. Month-to-month billing. Cancel any time from your settings.

Start retaining more clients in New York

Automated follow-ups every 6–16 weeks. Set it up once — Cucumber handles the rest.

Sign up — $79/mo

No contracts · No setup fees · Cancel any time