Built for med spas
Client retention software built for med spas
Botox, fillers, laser, and skin treatments need precise follow-up timing. Cucumber sends the right text at the right time — automatically.
The problem
Med spa clients need treatments every 6–16 weeks. Without a follow-up, most won't rebook until they notice a problem — which means they've already visited a competitor.
3–4 mo
Botox retreatment window
6 wks
Laser hair removal interval
4–6 wks
HydraFacial cadence
Services covered
Botox & dysportDermal fillersLaser hair removalHydraFacialChemical peelsMicroneedlingCoolSculptingIV therapy+ more
How Cucumber helps
Everything you need to keep med spas coming back
⏱
Treatment-timed recall
Set the exact day count per service. Botox clients get a text at 10 weeks. Laser clients at 5 weeks. Zero manual tracking.
⭐
Google review automation
Capture reviews while results are fresh. Sent automatically 2 days after an appointment — the highest-converting window.
💬
Two-way SMS inbox
Clients text back to book. No app to download, no portal to log in to. Reply-to-book at 50% of the marketing spend.
🗓
Online booking pages
Share a branded booking link in every text. Clients self-schedule without calling the front desk.
📋
Client intake fields
Custom fields for skin type, allergies, treatment history, and contraindications — visible on every client record.
📣
Broadcast campaigns
Send a one-time SMS blast for promotions, new services, or seasonal packages to your full client list in seconds.
Starter
$79/mo
✓Automated retention texts
✓AI-written SMS copy
✓Two-way SMS inbox
✓Google review requests
✓Birthday messages
✓Bulk SMS campaigns
✓Email sequences
Pro
$119/mo
✓Everything in Starter
✓Full client CRM
✓Companies & pipeline
✓Calendar & booking pages
✓Client check-in kiosk
✓Services & pricing
✓Reports & analytics
No contracts · No setup fees · US phone number included · Cancel any time
Questions from med spas
Does Cucumber integrate with Mindbody?
Yes — Cucumber connects directly to Mindbody to sync your client and appointment data. Your existing booking system stays in place.
Can I set different follow-up timing per service?
Yes. Each service gets its own cadence. Botox clients are reminded at 10 weeks, HydraFacial clients at 4 weeks. Fully configurable.
What happens if a client already rebooked?
Cucumber checks appointment history before sending. If a client has an upcoming appointment, the follow-up is skipped automatically.
Is there a setup fee?
No setup fees, no contracts. You get a dedicated business phone number included in every plan.
Start retaining more med spa clients today
Follow-ups run every 6–16 weeks. Set it up once — Cucumber handles the rest.
Sign up — $79/moNo contracts · No setup fees · Cancel any time