New York, New York

Client retention software for wellness studios in New York

New York has nearly 2,500 med spas and is the second-largest state market for medical aesthetics. The saturated Manhattan market is shifting toward luxury and specialized wellness services. Cucumber automates follow-up texts timed to your services — so wellness studios in New York bring clients back without manual outreach.

Sign up — $79/mo All wellness studios features →
Metro area
19.2M metro area
Wellness Studios in New York
5,000+ licensed estheticians (est.)
Typical follow-up cadence
weekly to monthly

The retention problem

Drop-in clients and intro-offer students vanish after their first few visits. Without a follow-up, you've spent money acquiring a client you'll never see again.

Services covered

Yoga classes Pilates sessions Infrared sauna Sound healing Meditation Acupuncture + more

How Cucumber helps

Built for wellness studios in New York

⏱
Lapsed client follow-ups
If someone hasn't been in for 2 weeks, Cucumber reaches out. Bring them back before the habit breaks.
📣
Class promotion campaigns
Fill a workshop or special event with a quick SMS blast to your client list.
✉️
Email sequences
Nurture intro-offer students toward membership with a multi-step sequence over 2–4 weeks.

Simple pricing

Starter
$79/mo
Retention automation, SMS, campaigns
Get started
Pro
$119/mo
Everything + full CRM, calendar, booking
Get started

No contracts · No setup fees · US phone number included · Cancel any time

Common questions

Does Cucumber work for wellness studios in New York?
Yes. Cucumber provisions a dedicated US phone number with a New York area code. Setup takes under 20 minutes and works for any wellness studio in New York, NY.
What's the follow-up cadence for wellness studios?
For wellness studios, the typical cadence is weekly to monthly. You configure this per service — each service type can have its own timing rule.
Is there a contract or setup fee?
No setup fees, no contracts. Month-to-month billing. Cancel any time from your settings.

Start retaining more clients in New York

Automated follow-ups weekly to monthly. Set it up once — Cucumber handles the rest.

Sign up — $79/mo

No contracts · No setup fees · Cancel any time