Built for laser clinics
Client retention for laser and skin clinics
Laser treatments have strict, medically-recommended intervals. Cucumber enforces that cadence with automated texts — keeping clients safe, on schedule, and loyal.
The problem
Laser clients who miss their treatment window often have to restart a package from scratch. A timely reminder protects your results, their investment, and your revenue.
6 wks
Laser hair removal interval
4–6 wks
IPL treatment cadence
8–12 wks
Resurfacing recovery window
Services covered
Laser hair removalIPL photofacialFractional laser resurfacingLaser tattoo removalSkin tighteningLaser acne treatmentVascular laserPicoSure+ more
How Cucumber helps
Everything you need to keep laser clinics coming back
⏱
Treatment-interval recall
Set medically-appropriate intervals per service. Clients are reminded at the exact right window — not too early, not too late.
💬
Two-way SMS
Clients confirm or reschedule by replying to the text. All replies land in one inbox for your team to manage.
⭐
Review requests
Capture Google reviews while clients are thrilled with early results. Automate the ask so your team never forgets.
📋
Client intake records
Custom fields for skin type, Fitzpatrick scale, contraindications, and treatment notes stored per client.
🗓
Booking pages
A branded booking link for every treatment type. Include it in every follow-up text to eliminate the friction of calling.
📣
Package campaigns
Promote a new laser service or package deal via SMS to your existing client base. Higher open rate than email.
Starter
$79/mo
✓Automated retention texts
✓AI-written SMS copy
✓Two-way SMS inbox
✓Google review requests
✓Birthday messages
✓Bulk SMS campaigns
✓Email sequences
Pro
$119/mo
✓Everything in Starter
✓Full client CRM
✓Companies & pipeline
✓Calendar & booking pages
✓Client check-in kiosk
✓Services & pricing
✓Reports & analytics
No contracts · No setup fees · US phone number included · Cancel any time
Questions from laser clinics
Can I set package-based follow-ups?
Yes. You can configure service rules by treatment name and adjust the cadence for clients who are mid-package vs. finished.
Does Cucumber handle HIPAA?
Cucumber is a marketing and retention tool, not a medical records system. Client data is encrypted at rest. For HIPAA-covered PHI, use a dedicated EHR system.
Can I use Cucumber alongside my EMR or practice management software?
Yes. Cucumber imports client lists via CSV and integrates with Mindbody. Your clinical records stay in your existing system.
How do I handle clients who need to avoid sun exposure after treatment?
Include aftercare notes in the booking confirmation message. Cucumber's message templates are fully customizable per service.
Start retaining more laser clinic clients today
Follow-ups run every 4–8 weeks. Set it up once — Cucumber handles the rest.
Sign up — $79/moNo contracts · No setup fees · Cancel any time